本文關鍵詞：保定軒宇集團SKD汽車4S店績效管理改進研究　出處：《河北大學》2015年碩士論文　論文類型：學位論文

  更多相關文章： SKD汽車4S店 人力資源 績效管理 KPI 360°

【摘要】：企業如何面對現實,抓住機遇,在越來越激烈的競爭環境中占據主動地位,富有獻身精神的員工成為其重要的競爭武器。從某種意義上說,當今企業的競爭就是人才競爭。對于汽車4S店這類服務型企業來說,“人”不但是最核心的競爭元素,更可以說是唯一的競爭元素。客觀、公正、準確地對員工實施績效考核管理,并將績效考核管理與公司戰略目標管控、人力資源開發以及薪酬管理等管理工作相結合,對汽車4S店在培養人才、使用人才和留住人才等方面具有十分重要的意義。軒宇集團是保定市最大的汽車經銷商,在汽車營銷市場競爭日益激烈的環境下,只有實現對人的有效管理,取得優于競爭對手的人力資源,才能在競爭中取勝并保持優勢。績效管理是人力資源管理的核心。本文通過分析軒宇集團及SKD汽車4S店發展的內外部環境,提出了基于KPI方法和360度考評法的績效管理改進方式,并通過深入訪談及分析的方法,提出了軒宇集團SKD汽車4S店績效管理的實施保障。通過該績效管理系統的改進,突出了組織目標的指導性作用,加強了組織績效和員工績效的關聯度,提升了績效管理的可操作性和靈活性,也為在軒宇集團逐步建立一套全方位的人力資源管理體系打下了堅實的基礎。
[Abstract]:How to face the reality, seize the opportunity, occupy the active position in the increasingly fierce competition environment, and the dedicated employees become an important competition weapon. In a sense. Nowadays, the competition of enterprises is talent competition. For service enterprises such as automobile 4Shop, "human" is not only the core competition element, but also the only competitive element. Objective and fair. Accurately implement the performance appraisal management to the employees, and combine the performance appraisal management with the management of the company's strategic objectives, human resources development and salary management, etc., to train the talented person in the automobile 4S shop. It is very important to use and retain talents. Xuan Yu Group is the largest automobile dealer in Baoding City. In the environment of increasingly fierce competition in automobile marketing market, only to realize the effective management of people. Obtain superior human resources to competitors. Performance management is the core of human resource management. This paper analyzes the internal and external environment of the development of Xuan Yu Group and SKD Automobile 4S store. Put forward the performance management improvement method based on KPI method and 360-degree evaluation method, and through in-depth interviews and analysis of the method. Through the improvement of the performance management system, the guiding role of organizational objectives is highlighted, and the correlation between organizational performance and employee performance is strengthened. It improves the maneuverability and flexibility of performance management, and lays a solid foundation for the gradual establishment of a comprehensive human resource management system in Xuan Yu Group.
【學位授予單位】：河北大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：F272.92;F426.471
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本文編號：1401305